About Us

We are Serena and Steve and we're both Master NLP Practitioners who specialise in all areas relating to self-confidence and self-esteem. We can help you to feel truly heard by those around you in your life, and to embrace, explore and be excited to show who you are with confidence! 
Serena Ittoo
Licensed ​Master Practitioner of NLP
​& Qualified Life Coach
Steve Brookes
Licensed Master Practitioner of NLP
& Advanced Clinical Hypnotherapist
Hello, my name is Serena. I am from the London area in the United Kingdom. I am fortunate to share that I am a licensed Master NLP Practitioner, Life Coach and Personal Development Consultant.

From an early age, My Mother who is a Counsellor and Mentor - has always used life coaching to help, inspire and encourage me and my older Brother to design and follow our yearly personal development plans to help us direct our focus on our short to long term goals. Through adopting this mindset from an early age, I have been able to identify obstacles and trigger points which were holding me back particularly growing up in school. 

As well as my coaching qualifications, I am pleased to share that I am a First Class BSc Songwriting & Music Production Graduate who has utilised life coaching and personal development techniques, NLP tools and strategies to help overcome obstacles such as bereavement as well as develop new positive transformative habits which has shaped my overall personal growth and achievements.

My vision is of a world where individuals can live for each and every day, creating a life in which they feel valued, balanced and committed to maximising their full potential and self-belief to live the life they dream of living.

Now with all of this experience, my mission is to guide, encourage and witness your personal transformation into the best version of you where you can live and breathe authentic confidence without fearing the value of your worth. We can all fall victim to believing in our doubts and insecurities about ourselves sometimes, I have been there and want you to know that you are not alone and that you are more than enough!

My values stem from the belief that everyone - no matter the age or background - has the potential to connect to their true, authentic inner selves and design a life in which they feel fulfilled, truly happy and valued.

When you decide to commit to your key areas of focus, balance and purpose; you start to transform the way you think, feel and develop new transformative positive habits which can help you to not only overcome challenges which may have set you back in the past, but also inspire you to achieve many more triumphs you never thought you could possibly achieve.
My Struggles
Throughout my life and career, I regularly felt frustrated, unfulfilled and out of place, regularly froze out of anxiety and did not know how to be heard. I was not enjoying life and often felt overwhelmed by my emotions and even guilty when expressing my opinion, doubting what I said and feeling I had nothing of value to offer.

My Journey/ Taking Control
Then I decided to take control. I started reflecting on the reasons that led me to that point in my life and what was really holding me back. I spent years reading, attending courses and exhibitions on personal development and learning the mental, emotional, physical and spiritual aspects of self-healing.  I started to look inwards in in order to find my voice while having an increasing determination to get out of a place where I didn’t want to be.

This allowed me get to a place within myself where I felt enabled to manage my emotions and start to change the way I think and feel and learn from the past to become the person I wanted to be.

Realising that I had the power within me to determine my life, I reconnected to what brings me joy and made the decision to continue my personal development by qualifying with the Society of NLP as a NLP Master Practitioner & hypnotherapist (between 2016-2019) for the sole purpose of helping me move along. Now I use this to help others to move past what is holding them back and step into the confident and best versions of themselves.

When I look back I can see how far I’ve come from those days when I needed the confidence to speak up, believe in myself and get the life I want.

Now I have come to the other side, this is my vision: A world where everyone regardless of background, expresses their authentic self and maximises their contribution to the world.

If you've reached a point where you’re so tired of feeling unfulfilled, stuck and not enjoying your life and feel you lack the know-how, belief or self-confidence to move past whatever is holding you back, I’d be delighted to  work with you.

​Just for a moment, imagine how it would feel to be heard by those around you in your life and feel excited to show who you truly are with confidence and begin to get the meaningful/ fulfilling life you want/ deserve!